- NO REFUNDS due to the intimate nature and hygienic standards of intimate apparel items it is not possible for us to process returns/exchanges on the following items. Panties sets that include a matching panty, bodysuits, hosiery, teddies, shapewear, swimwear.
- All body products, lotions, oils, bathing products, and personal products are FINAL SALE.
- Manufacturing defects are considered for exchange these returns/exchanges will not be possible until it is determined to in fact be a manufacturing defect and not due to wear or improper washing.
- Purchases made with promotional coupons/vouchers are final sales.
- All online exchanges must be authorized. Please contact us for return/exchange information.
- Please note that all return policies apply the same to any items ordered online.
- For questions about our return policy please contact us.